Policies

Building policies

  • Children 12 and younger must have adult (18 years or older) supervision at all times
  • No full court basketball games allowed
  • No organized groups/teams or practices allowed in the basketball gym
  • All community center visitors must purchase daily admission; this includes supervising adults in the waterparks, playground, and basketball gym
  • Meetings in common areas are only allowed if organized by the community center
  • You must have a room reservation scheduled if you plan on opening presents, having cake/cupcakes, balloons, and/or decorations
  • No parties or outside food are allowed in the common lounge areas or the cafe; you must rent a room
  • Overnight personal storage in the building is not allowed
  • Wristbands are needed for:
    • Fitness center
    • Basketball courts
    • Walking track
    • Indoor playground
    • Waterpark
  • Wristbands can be purchased at the lower level service desk
  • The community center reserves the right to deny admission to anyone who appears to be under the influence of alcohol or a controlled substance
  • The City of Shoreview, and its employees, are not responsible for items lost, stolen, left on site, or left in a vehicle

Indoor playground

  • For ages 1 - 10 years old
  • Unsupervised area
  • All guests must wear socks in the area
  • Everyone must wear wristbands in the area
  • No running or rough play
  • No food in the area

General waterpark

  • Children six and younger must be under direct supervision of a swimming adult within arm’s reach at all times
  • Lifejackets:
    • U.S. Coast Guard approved life jackets and Speedo life jackets may be worn
    • Free life jackets are available for use on a first-come, first-serve basis
    • Adults need to be swimming within arm’s reach of the child wearing the life jacket in the pool
    • If there is no adult in the water the child can wear the life jacket in the zero depth area only
  • All swimmers must take a shower before entering the pool
  • No guest with or suspected of having a communicable disease which can be transmitted through the pool, can use the pool
  • Guests with open or infectious sores are not allowed in the pool
    • Young children and infants must wear disposable or reusable swim diapers. Swim diapers are available at the service desk
  • Diving is not allowed in the pool
  • Proper swim wear is required; clean clothes may be worn over swimsuits
  • Spitting or spouting water from the mouth and blowing the nose in the pool is prohibited
  • No running or rough play in the pool or locker rooms
  • Glass objects are not allowed in the pool area
  • Certified lifeguards are on duty
    • Guests must follow all lifeguard instructions
  • Groups visiting the waterpark will be posted at the service desk
  • Staff are here to ensure your safety and enjoyment
    • Anyone acting in an unsafe or inappropriate manner will be asked to leave
  • Staff reserve the right to change the pool rules as needed

Tropics waterpark

Users must follow the general pool policies as well.  

Tropics toddler area

  • Go feet first either lying on your back or sitting
  • No climbing up the boat slide or around it

Water walk

  • Two guests at a time across water walk
  • After falling off, exit the area immediately
  • When crossing, always continue forward and do not stop or move backwards
  • No running across
  • Adults may help children

Sea creatures

  • No standing, jumping, or diving off the sea creatures
  • Slide off feet first, sitting or lying on your back
  • No rough playing or tipping of sea creatures
  • Do not swim underneath the sea creatures

Volleyball and basketball nets

  • No hanging on or swinging the volleyball net
  • No hanging on the rim or slam dunks on the basketball hoop

Water slide

  • Users need to be at least 44 inches tall to ride the water slide
  • One user at a time
  • Users are not allowed to ride down with kids on their lap or catch them at the bottom of the slide
  • Life jackets cannot be worn down the slide
  • Glasses cannot be worn down the slide
  • No stopping, standing, kneeling or going down head first
  • At the end, immediately move to the steps
  • Flashing lights and loud music may cause epileptic seizures. Ride at your own risk

Bamboo Bay waterpark

Users must follow the general pool policies as well. 

Slides

  • Go feet first either lying on your back or sitting
  • No climbing up the slides or around them
  • Red slide
    • No height requirement 
    • One user at a time
    • Users are not allowed to ride down with kids on their lap
    • Glasses cannot be worn down the slide
    • No stopping, standing, or kneeling
    • At the end, exit immediately

Fitness center

You need a wristband on in the fitness center

Age requirements:

  • Must be at least 14 years old

Clothing and personal belongings:

  • Wear workout pants or shorts
  • Wear a shirt or tank top
  • Wear closed-toe shoes
  • No blue jeans or pants with rivets
  • No open-toe shoes
  • Personal belongings are not allowed on the floor (bags, clothing, etc.)
  • Use designated lockers or cubicles
  • Free lockers are available across from the service desk
  • Tobacco, food, glass bottles, and cans are not allowed in the fitness center

Weights:

  • Do not drop or throw weights
  • Re-rack weights and return all other accessories to their proper locations
  • Allow others to use weights or equipment in between your sets
  • Do not remove weights and equipment from the fitness center

Machines:

  • Wipe down after use
  • 30-minute time limit on cardio equipment during busy times or if members are waiting

Personal training:

  • Sessions must be conducted by Shoreview fitness staff
  • Third party personal training is not allowed.
  • Available for purchase at our parks and recreation desk upstairs or by calling 651-490-4768

Unauthorized use of cameras or videos (including cell phones) is prohibited in the community center

Fitness classes and studios

Age requirements:

  • Must be at least 14 years old

Group X card

  • Must have a Group X card to take classes or purchase a daily fitness drop in pass for $12.50, $11.50 Shoreview resident
  • Purchase initial card:
  • Add classes:

Classes:

  • You do not need to be a member to take classes
  • Community center members receive a discount on classes, some exclusions apply
  • Silver Sneakers, Silver&Fit, and Renew Active: One Pass members receive a discount on classes, some exclusions apply

SeniorFIT classes:

  • Not included with a Silver Sneakers, Silver&Fit, or Renew Active: One Pass membership and will have a fee
  • Free to anyone with an annual senior membership

Refunds are issued for medical reasons only

  • Fitness studios:
    • Only used for fitness classes or other community center classes
    • Do not wear black sole or open-toe shoes
    • No gum, food, or beverages (except water), is allowed in the studios
    • Place all equipment in its correct spot at the end of the class

 

Lockers and locker room

  • The City of Shoreview is not responsible for items that are lost, stolen, or left in lockers or the community center
  • Please keep all items locked in the lockers
  • Please refrain from using cell phones in the locker room area
  • Do not leave items overnight in the lockers
    • Items left in the lockers overnight will be removed
  • Towels are not provided and should be brought from home 
  • Small valuable lockers are available for free by the lower level service desk

Whirlpool

  • Users must be at least 18 years of age
  • Elderly guests and guests suffering from heart disease, diabetes or high or low blood pressure should not use the whirlpool
  • Pregnant women should consult their physician about using a whirlpool
  • Lengthy exposure may be hazardous to your health and result in nausea, dizziness, or fainting

 

Kids Care

  • Ages 6 months to 12 years old
  • First come, first served
  • Max 2 hour stay (must stay in building)
  • To use Kids Care you must purchase a punch card or pay a $3 drop-in fee at the service desk
  • If there are no kids in the room 30 minutes prior to close, Kids Care will close early

Punch card

  • $2 per hour rate for punch cards
  • Punch cards are non-refundable
    • 10 hours: $20 
    • 25 hours: $50
    • 50 hours: $100
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