Policies

Building policies

• Children 12 and younger must have adult (18 years or older) supervision at all times
• No full court basketball games allowed
• No organized groups/teams or practices allowed in the basketball gym
• All community center visitors must purchase daily admission; this includes supervising adults in the waterparks, playground, and basketball gym
• Meetings in common areas are only allowed if organized by the community center
• You must have a room reservation scheduled if you plan on opening presents, having cake/cupcakes, balloons, and/or decorations
• No parties or outside food are allowed in the common lounge areas or the cafe; you must rent a room
• Overnight personal storage in the building is not allowed
• Wristbands are needed for:
  • Fitness center
  • Basketball courts
  • Walking track
  • Indoor playground
  • Waterpark
• Wristbands can be purchased at the lower level service desk
• The community center reserves the right to deny admission to anyone who appears to be under the influence of alcohol or a controlled substance
• The City of Shoreview, and its employees, are not responsible for items lost, stolen, left on site, or left in a vehicle

Indoor playground

• Unsupervised area
• All guests must wear socks in the area
• Everyone must wear wristbands in the area
• No running or rough play
• No food in the area

General waterpark

• Children six and younger must be under direct supervision of a swimming adult within arm’s reach at all times
• Lifejackets:
  • U.S. Coast Guard approved life jackets and Speedo life jackets may be worn
  • Free life jackets are available for use on a first-come, first-serve basis
  • Adults need to be swimming within arm’s reach of the child wearing the life jacket in the pool
  • If there is no adult in the water the child can wear the life jacket in the zero depth area only
• All swimmers must take a shower before entering the pool
• No guest with or suspected of having a communicable disease which can be transmitted through the pool, can use the pool
• Guests with open or infectious sores are not allowed in the pool
  • Young children and infants must wear disposable or reusable swim diapers. Swim diapers are available at the service desk
• Diving is not allowed in the pool
• Proper swim wear is required; clean clothes may be worn over swimsuits
• Spitting or spouting water from the mouth and blowing the nose in the pool is prohibited
• No running or rough play in the pool or locker rooms
• Glass objects are not allowed in the pool area
• Certified lifeguards are on duty
  • Guests must follow all lifeguard instructions
• Groups visiting the waterpark will be posted at the service desk
• Staff are here to ensure your safety and enjoyment
  • Anyone acting in an unsafe or inappropriate manner will be asked to leave
• Staff reserve the right to change the pool rules as needed

Tropics waterpark

Users must follow the general pool policies as well.  

Tropics toddler area

• Go feet first either lying on your back or sitting
• No climbing up the boat slide or around it

Water walk

• Two guests at a time across water walk
• After falling off, exit the area immediately
• When crossing, always continue forward and do not stop or move backwards
• No running across
• Adults may help children

Sea creatures

• No standing, jumping, or diving off the sea creatures
• Slide off feet first, sitting or lying on your back
• No rough playing or tipping of sea creatures
• Do not swim underneath the sea creatures

Volleyball and basketball nets

• No hanging on or swinging the volleyball net
• No hanging on the rim or slam dunks on the basketball hoop

Water slide

• Users need to be at least 44 inches tall to ride the water slide
• One user at a time
• Users are not allowed to ride down with kids on their lap or catch them at the bottom of the slide
• Life jackets cannot be worn down the slide
• Glasses cannot be worn down the slide
• No stopping, standing, kneeling or going down head first
• At the end, immediately move to the steps
• Flashing lights and loud music may cause epileptic seizures. Ride at your own risk

Bamboo Bay waterpark

Users must follow the general pool policies as well. 

Slides

• Go feet first either lying on your back or sitting
• No climbing up the slides or around them
• Red slide
  • No height requirement 
  • One user at a time
  • Users are not allowed to ride down with kids on their lap
  • Glasses cannot be worn down the slide
  • No stopping, standing, or kneeling
  • At the end, exit immediately

Fitness center

You need a wristband on in the fitness center

Age requirements:

• Must be at least 14 years old

Clothing:

• Wear workout pants or shorts
• Wear a shirt or tank top
• Wear closed-toe shoes
• No blue jeans or pants with rivets
• No open-toe shoes

Personal belongings are not allowed on the floor (bags, clothing, etc.)

• Use designated lockers or cubicles
• Free lockers are available across from the service desk

Tobacco, food, glass bottles, and cans are not allowed in the fitness center

Weights:

• Do not drop or throw weights
• Re-rack weights and
• Return all other accessories to their proper locations
• Allow others to use weights or equipment in between your sets
• Do not remove weights and equipment from the fitness center

Machines:

• Wipe down after use
• 30-minute time limit on cardio equipment during busy times or if members are waiting

Personal training:

• Sessions must be conducted by Shoreview fitness staff
• Third party personal training is not allowed.
• Available for purchase at our parks and recreation desk upstairs or by calling 651-490-4768

Unauthorized use of cameras or videos (including cell phones) is prohibited in the community center

Fitness classes and studios

Age requirements:

• Must be at least 14 years old

Group X card

• Must have a Group X card to take classes or purchase a daily fitness drop in pass for $12.50, $11.50 Shoreview resident
• Purchase initial card:
  • Parks and recreation desk
  • Call 651-490-4750
• Add classes:
  • Parks and recreation desk
  • Call 651-490-4750

Classes:

• You do not need to be a member to take classes
• Community center members receive a discount on classes, some exclusions apply
• Silver&Fit members receive a discount on classes, some exclusions apply

SeniorFIT classes:

• Not included with a Silver&Fit membership and will have a fee
• Free to anyone with an annual senior membership

Refunds are issued for medical reasons only

• Fitness studios:
  • Only used for fitness classes or other community center classes
  • Do not wear black sole or open-toe shoes
  • No gum, food, or beverages (except water), is allowed in the studios
  • Place all equipment in its correct spot at the end of the class

Lockers and locker room

• The City of Shoreview is not responsible for items that are lost, stolen, or left in lockers or the community center
• Please keep all items locked in the lockers
• Please refrain from using cell phones in the locker room area
• Do not leave items overnight in the lockers
  • Items left in the lockers overnight will be removed
• Towels are not provided and should be brought from home 
• Small valuable lockers are available for free by the lower level service desk
• Pool locker rooms
  • For any guests
  • Guests do not need a wristband to use

Whirlpool

• Users must be at least 18 years of age
• Elderly guests and guests suffering from heart disease, diabetes or high or low blood pressure should not use the whirlpool
• Pregnant women should consult their physician about using a whirlpool
• Lengthy exposure may be hazardous to your health and result in nausea, dizziness, or fainting

Kids Care

• Ages 6 months to 12 years old
• First come, first served
• Max 2 hour stay (must stay in building)
• To use Kids Care you must purchase a punch card or pay a $3 drop-in fee at the service desk
• If there are no kids in the room 30 minutes prior to close, Kids Care will close early

Punch card

• $2 per hour rate for punch cards
• Punch cards are non-refundable
  • 10 hours: $20 
  • 25 hours: $50
  • 50 hours: $100