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Meeting Room FAQs

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  • If I need to cancel my party, is the amount I paid refundable?

    No. We do not issue refunds for parties for any reason. We can switch the date of your party for no additional charge if you give us at least a 7-day notice.

  • When do I need to know my final headcount?

    When booking, you need to have a basic idea of how many people will be attending so we can help determine which size room you will need. Wristbands for the water park and playground are purchased on the day of your event, so you do not need to have a solid headcount of swimmers until you arrive.

  • Do adults need to purchase admission wristbands for the waterpark?

    Adults that do not plan on swimming are not required to purchase a wristband. If they are going to be actively using the facility (swimming, working out, playing basketball, etc.), they will need to have a wristband. Please keep in mind that any child 6 or younger must have an adult with them in the water.

  • When do I need to pay for my party?

    We need to take a full payment upfront for the reservation. We do not put reservations 'on hold'.

  • How many people can attend each party?

    Each party room can accommodate up to 20 people per the fire code.

  • Can I come before or stay after my party time to use the pool or playground?

    The wristbands are valid for all day use of the facility within our business hours. You are welcome to come early or stay late to continue using the facility.

  • Can I get into the room early to decorate?

    No. The time you have the room reserved for includes setup and cleanup time. If you would like extra time for your party, we recommend booking two time slots in a row.

  • Can I decorate the room?

    You may hang decorations on the walls using blue painters tape or 3M Command Strips. Ceiling decorations are prohibited.

  • Can I bring in my own food and beverages?

    When renting a meeting/party room to host your party, you may bring in your own food and non-alcoholic beverages. Otherwise, no outside food or beverages are permitted to be brought into our facility.

  • What times are available?

    Monday - Friday, the meeting rooms are available 8:00am - 9:30pm.

    Saturdays we have set times at 10:00am - 12:00pm, 12:30pm - 2:30pm, 3:00pm - 5:00pm, and 5:30pm - 7:30pm.

    Sundays we have set times at 11:30am - 1:30pm, 2:00pm - 4:00pm, and 4:30pm - 6:30pm.